Case Manager – BronxWorks

Case Manager – BronxWorks
Work Location
Bronx, NY
Application Deadline
Job Description

Summary: BronxWorks is hiring 2 Case Managers to assist the Homeless Outreach team.


  • Independently manage a caseload
  • Conduct comprehensive intake assessments
  • Conduct regular field visits to engage and build rapport with chronically homeless individuals
  • Work with clients to develop goals and service plans
  • Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing
  • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals
  • Maintain familiarity with social services and resources available both on-site and in the community
  • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required
  • Attend regular supervision sessions with direct supervisor
  • Drive agency vehicle to and from client locations and appointment
  • Perform additional duties as assigned


  • Bachelor’s degree in social work or a related field of study
  • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points
  • One-year of case management or related work experience preferred
  • Ability to engage and build rapport with populations with high support needs
  • Strong oral and written communication skills
  • Detail-oriented and resourceful with strong time management and organizational skills
  • Proficiency in Microsoft Office suite and other standard business technology
  • Bilingual/multilingual preferred, but not required

Physical Requirements:

  • To keep our clients and our colleagues safe and to comply with governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding
  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
  • TB Test required within the first 120 days of employment
How to Apply
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