Site Supervisor

POSITION SUMMARY: Under the direction and supervision of the Director of Housing, the Social Services Supervisor will assist previous homeless individuals with a primary diagnosis of serious and persistent mental illness, alcohol and substance use to restore or enhance their capacity for social functioning, while creating societal conditions favorable to their goals. This position will supervise the case managers assigned by the Director of Housing. Must be able to provide support across 6 supportive housing sites. The Social Services Supervisor must be able to independently assess the psychosocial functioning and needs of tenants to formulate and implement a treatment plan, identifying the tenants’ problems, strengths, weaknesses, coping skills, and assistance needed. Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

POSITION DESCRIPTION:

· Will supervise case managers assigned by the Assistant Director of Housing

· Will work at multiple sites.

· Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.

· Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures as well as working with vulnerable populations.

· Must be able to provide consultation services to other staff about the psychosocial needs of tenants and the impact of psychosocial problems on health care and compliance with treatment.

· Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking.

· Provides crisis intervention and stabilization as needed. May require some after hours and or weekend follow-up to emergency situations.

· Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner.

· Identifies program needs and makes recommendations.

· Promote good community relations through participation in community affairs and community outreach programs as assigned.

· Participate in Job Training and Education Programs, Meetings and Committees.

· Attend mandatory in-service annually.

· Attend seminars to further professional development.

· Performs related tasks as assigned.

POSITION QUALIFICATIONS:

· Must have Bachelor’s degree, (BSW or BHC) with 2 years’ experience providing clinical services within a social service supervised setting working with vulnerable populations.

· CPR/First Aide or receive within 2 months of hire.

· Ability to interact effectively with all populations served.

· Ability to speak, read and write the English language.

Bilingual (English/Spanish) a plus, language line available for English only speakers

· Excellent interpersonal, oral and written communication skills.

JOB SETTING:

· Must possess sight and digital senses or prosthetics that will enable the essential functions of the job to be completed.

· Requires schedule flexibility.

· Must be computer literate.