This organization seeking for a patient service presentative that is bilingual and provides information, support, encouragement, and assistance to patients and families as they arrive at the health care facility. This role greets and registers patients and visitors, verifies and records patient information, and provides comfort and empathy to patients while maintaining the waiting room.
Resbonsiblities
- Greets patients and identified their needs.
- Verifies insurance information through managed care website.
- Answers incoming calls and takes messages for providers.
- Registers patients, assigned PCP (when applicable), checks demographic information, updates information as needed.
- Schedules appointments and reschedules appointments.
- Helps to maintain charts and provides administrative support to the department.
Qualifications
- High School Diploma required.
- Minimum of 1-2 years of experience with clerical/administrative functions is required, ideally in a health care setting.
- Bilingual Spanish/English is required.
- Must have excellent communication skills and ability to provide exceptional experience to patients.
- Understanding of phone etiquette and standard office procedures.
- Ability to thrive in a fast-paced environment.
As a full time associate at Urban Health Plan, you will enjoy:
- Fully funded Health Insurance for yourself.
- 73.5% funded Health Insurance for your family.
- Dental, Vision, and Prescription Coverage
- $50,000 term life Insurance
- 401(k) Retirement Savings (including 3% annual employer contribution)
- Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
- Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
- Entertainment Discount Program
- Employee Assistant Program
- Fitness Discounts and Perks through our medical plan.
Starting Compensation:
Minimum $18.75 ($39,000 annually); Maximum $18.75 ($39,000 annually)
Work Environment Type, Location, and Schedule:
Applicants must be comfortable working onsite, based out of The Bronx and have availability to commit to a schedule of 40 hours per week, working Monday thru Friday 8am- 5pm with every other Saturday 8am- 5pm or Tuesday thru Saturday 8am-5pm.