BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

Qualifications 

• Bachelors degree with four years experience in a related position
• Certified child abuse and neglect mandated reporter, or obtain certification within 3 months
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment

Essential Duties and Responsibilities

• Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up
• Manage a case load
• Monitor and document client progress toward service plan goals
• Document all interactions with, or on behalf of, clients
• Oversee medication monitoring spanning all Adult Homeless Services programs utilizing MMT.
• Serve as the primary resource for staff and clients regarding medication monitoring, compliance protocols, and training, while managing a caseload of clients requiring personalized service planning.
• Conduct regular case conferences with clients and service providers as required
• Complete program reports on a monthly basis, or more frequently as required
• Act as program contact person for inquiries concerning clients
• Assist with the supervision of paraprofessional staff facilitate MMT training with senior staff
• Supervise all office functions in supervisor’s absence as assigned
• Report to, and meet with, supervisor on a monthly basis
• Conduct home visits and other field work, as required

Program Specific Responsibilities

• Perform additional administrative duties as assigned

Skills/Abilities 

• Excellent communication, writing and interpersonal skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand, walk, or sit for long periods of time
• Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

Background Information on the BronxWorks and Office/Program:

BronxWorks is a Bronx-based settlement house dedicated to improving the well-being of low-income communities. Each year, BronxWorks offers programs for more than 25,000 children, adults and senior citizens, including the homeless, people affected by HIV/AIDS, immigrants, and residents entering the workforce.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].

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