Immigration Case Manager

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Bronxworks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring one (1) Immigration Case Manager for the Immigration Program. 


  • Under the supervision of an attorney, pre-screen for eligibility for immigration benefits;
  • Under the supervision of an attorney, provide application assistance to immigrants eligible for immigration benefits such as Deferred Action for Childhood Arrivals (DACA), Temporary Protected Status (TPS), naturalization, green card renewals, and others;
  • Assist clients to obtain the documents necessary to apply for relief, fill out appropriate forms, and follow up with clients via phone, mail and email;
  • Provide support to supervising immigration attorney handling more complex cases and make referrals to other legal service providers for complex cases that are beyond the scope of the program;
  • Provide referrals for wraparound services;
  • Participate in large-scale screening events and make appropriate referrals;
  • Create and maintain physical and electronic files, including managing correspondence with clients and documenting correspondence with immigration and other agencies; and
  • Manage data entry in internal and external data management systems and assist with generating reports in a timely manner; and
  • Conduct outreach to the community.


  • Full vaccination against COVID-19 is required.
  • A bachelor’s degree or professional and/community experience that may be the equivalent of or a substitute for a formal bachelor’s degree;
  • Excellent and careful attention to detail;
  • Effective communications skills, including written and verbal
  • Excellent interpersonal and organizational skills;
  • Ability and experience working with diverse individuals and communities;
  • Ability to work in a fast‐paced, high intensity environment;
  • Flexible schedule and availability for occasional weekend work;
  • Initiative and drive to learn and excel at the responsibilities described above;

Preferred but not required:

  • Bilingual in English and a second language;
  • Experience working as an immigration paralegal or advocate; and
  • Demonstrated a commitment to social justice issues and experience working in a non-profit or community setting.
  • Authorization to work in the United States for any employer is mandatory.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.