HUMAN RESOURCESGENERALIST

Location
1 Smith Street Brooklyn, NY 11201 and or 1360 Garrison Ave. Bronx, NY 10474
Reports To
Executive Director / Chief of Staff
About The HOPE Program
The HOPE Program (HOPE) empowers New Yorkers to build stronger futures through
comprehensive training, employment, career advancement, and lifelong support. For forty
years, HOPE has stood as a pillar for individuals facing systemic barriers to economic
opportunity.
Our vision of a Home Of Prosperity and Empowerment goes beyond traditional job placement.
We prepare participants for meaningful, sustainable careers while working to address systemic
challenges in underserved neighborhoods. Through our signature workforce development
initiatives and holistic support services, we empower individuals to overcome unemployment,
underemployment, and financial instability — creating lasting change for themselves and their
communities.
Our employees embody HOPE’s core values—Heart, Opportunity, Purpose-Driven, and
Excellence—by embracing a growth mindset, showing empathy, and remaining deeply
committed to the individuals we serve. We are committed to breaking the cycles of poverty and
exclusion that impact so many in our city.
The Position
The HR Generalist serves as a central point of contact for employees and managers across The
HOPE Program, handling a wide range of human resources functions including recruitment,
onboarding, benefits, training, compliance, and employee relations. This position can be
either*part-time or full-time, depending on the candidate’s availability and organizational needs.
The HR Generalist reports to the Executive Director / Chief of Staff and works closely with
organizational leadership to support HOPE’s mission and foster a positive work environment.

Key Responsibilities
Recruitment and Onboarding
● Manage the full hiring process, from job posting to candidate selection
● Oversee the onboarding of new hires to ensure a smooth transition into the organization
● Maintain and update job descriptions as needed
● Coordinate with hiring managers throughout the recruitment process
Employee Relations
● Serve as a trusted resource for employees and managers on HR-related matters
● Address employee issues and concerns with discretion and professionalism
● Provide guidance to ensure fair and respectful treatment across the organization
● Facilitate conflict resolution when needed
Benefits and Payroll Administration
● Administer employee benefits programs and respond to related inquiries
● Process payroll in accordance with HOPE’s payroll schedule
● Ensure accurate maintenance of employee benefit records
● Serve as liaison between employees and benefits providers
Training and Development
● Identify organizational and individual training needs
● Coordinate and conduct programs to enhance employee skills and knowledge
● Support professional development initiatives aligned with HOPE’s mission
● Track training completion and maintain relevant documentation
Compliance and Policies
● Ensure organizational adherence to employment laws and regulations
● Maintain knowledge of current labor law requirements at local, state, and federal levels
● Contribute to the development and communication of HR policies and procedures
● Support DEIA (Diversity, Equity, Inclusion, and Accessibility) initiatives
HR Administration
● Maintain HR information systems (HRIS) and ensure data integrity
● Manage employee records and documentation
● Generate reports and maintain HR metrics as needed
● Perform various administrative duties to support overall HR functions
Minimum Qualifications
● Bachelor’s degree in Human Resources, Business, or a related field
● Previous experience in HR generalist or related role

● Comprehensive understanding of multiple HR functions, from recruitment to compliance
● Strong verbal and written communication skills
● Excellent interpersonal skills and ability to build positive relationships at all
organizational levels
● Demonstrated ability to handle sensitive and confidential information with discretion
● Strong problem-solving skills and resourcefulness in addressing HR-related issues
● Proficiency with HRIS systems and Microsoft Office Suite
● Active listening skills and empathy in addressing employee concerns
● Familiarity with nonprofit sector HR practices
● Knowledge of New York State employment laws and regulations
● Experience with workforce development or community-based organizations (Preferred)
Work Environment
● This is a position working at least 4 days per week at HOPE and partner locations and
work schedule will include evening and weekend hours.
● Work hours for this position may be subject to change based on organizational needs.
Employees may be required to adjust their schedules, including working outside of
standard business hours, as necessary to fulfill the responsibilities of the role.
● Employees serve as ambassadors of The HOPE Program and may be called upon to
represent the organization at community events, partner meetings, public forums, and
other external engagements, helping to advance our mission and strengthen
relationships with stakeholders, including employers and community partners.
Salary/Benefits
This position may be structured as part-time or full-time, depending on the candidate’s
experience and availability (three to five days per week). Salary will be commensurate with
experience; a full-time role typically ranges between $70,000 – $80,000 annually. HOPE
provides a comprehensive package of benefits.
Interested Candidates
Email thoughtful cover letter, indicating what position you are applying for and where you saw
the listing, and resume and brief grant proposal sample to hr@thehopeprogram.org. Resumes
unaccompanied by a cover letter will not be reviewed. No telephone calls, please.
The HOPE Program is an equal opportunity employer.

WWW.THEHOPEPROGRAM.ORG