Community Outreach Associate
Background
The HOPE Program is a leader among New York City job training providers, upskilling adult
jobseekers (ages 18 – 70) for a broad range of sectors, including a focus on green construction,
maintenance, infrastructure, and related careers. We work with individuals facing deep
structural barriers to employment, including histories with the criminal legal system, current
and/or past homelessness, substance abuse disorders, low educational attainment and more.
Our comprehensive approach includes classroom training, industry-recognized certifications,
digital literacy and access, financial literacy and access, mental health support, case
management, paid job training, and our signature “HOPE for Life” approach, which provides a
vital community of support throughout the lives of HOPE graduates’ careers. With measurable
outcomes among the strongest in the industry, HOPE’s impact sits at the intersection of
COVID-19 recovery, racial justice, and building a more equitable future for New York City. Our
work is best described in the words of our graduates, such as Ramon.
The Position
HOPE is seeking a tech-savvy and numbers-driven Part-Time Community Outreach Associate
who will support our city-wide outreach and recruitment efforts. The position will report to the
Director of Recruitment and Outreach. This is a hybrid role, working out of either HOPE’s
Downtown Brooklyn (1 Smith Street) or South Bronx (1360 Garrison Avenue) office location
and/or within the community at least twice weekly. The position will require making
presentations and working alongside the general public. Traveling throughout NYC and
surrounding areas is required, including the use of public transportation.
Community Outreach Associates promote HOPE’s job readiness, green-collar and sustainable
energy training program offerings to NYC job seekers. Candidates with a degree in marketing,
public relations, or a similar field are strongly encouraged to apply. Previous experience with
sales, marketing roll-outs, B2B, B2C, and political campaigns is a plus.
The proposed 20 to 25-hour-per-week work schedule is
Schedule A: Monday: 9a to 5p* Wednesday: 9a to 5p* Friday: 9a to 4p*
Schedule B: Thursday: 9a to 5p* Friday: 9a to 5p* Saturday: 9a to 4p*
*Work hours may occasionally be adjusted to cover evening or weekend recruitment events
Responsibilities
Presentations and Community Engagement
A large percentage of this part-time career opportunity includes, but is not limited to:
● Conducting at least 15 virtual or in-person information session presentations and/or
discussions with community partners monthly.
● Traveling citywide to attend and participate in community events and public meetings.
● Cultivating and maintaining relationships with referral partners that may include elected
officials’ offices, civic boards, community boards, public housing coordinators, other
community partners, and police-community affairs and community council
representatives.
Outreach Planning and Administrative Tasks
● Work with the Director to identify and conceptualize outreach campaign strategies that
meet and exceed quarterly goals.
● Cultivate relationships with job seekers and referral partners that generate candidates
applying to and enrolling in The HOPE Program.
● Assist with developing content for electronic and print communications, including social
media in partnership with the Development Department.
Minimum Qualifications
● A minimum of two years experience in community work or community-centered
activities in an area related to the duties described above.
● Strong interpersonal, customer service skills and organizational skills.
● A strong grasp of technology, Google Suite office software, and electronic data tracking
tools.
● A positive attitude and willingness to learn and grow.
● Focus on delivering high-quality work.
● Occasional evening and weekend availability.
● Excellent oral and written communication skills with strong administrative skills.
● Ability to take initiative, work within a team, and follow through independently on
required tasks.
● Ability to shift priorities, multi-task, and prioritize a high volume of initiatives.
Salary/Benefits
The part-time hourly rate depends on experience, $21 to $25 per hour. HOPE offers to its part
time staff paid vacation, sick, and holidays prorated based on the average number of hours
worked per week.
Interested candidates: email a cover letter indicating what position you are applying for and
where you saw the listing and your resume to hr@thehopeprogram.org. Resumes
unaccompanied by a cover letter will not be reviewed. No telephone calls, please.
Effective November 1, 2021, HOPE employees are required to provide one-time verification of
vaccination against COVID-19.
The HOPE Program is an equal opportunity employer.