Brooklyn and Bronx Employment Specialist
HOPE is seeking an Employment Specialist for the Bronx & Brooklyn locations who will provide dedicated one-on-one support, job search and job connection for both current students and returning graduates.
Responsibilities
Student Services
● Build relationships and manage a caseload of up to 100 students and graduates who
complete programs annually, ensuring that 80% of them connect to work within 90
days and stay in their job for at least 90 days.
● Through the use of a holistic, student-centered approach, provide consistent and high quality employment-focused engagements to ensure that students are qualified candidates for the job opportunities that they seek. More specifically,
o Develop an engaged coaching relationship with students and graduates.
o Partner with students and graduates on their short and long term career goals.
o Ensure all students have a complete and updated employment portfolio,
including resumes, cover letters, and references. Support in tailoring materials
and practicing for interviews for open positions and ensure they are equipped for
self-directed search.
o Assist students and graduates in understanding their potential career pathways.
o Screen for HOPE-developed internships and job opportunities with trusted
employers.
o Maintain communication with students regarding applications, interviews, hiring,
new hire follow-up, and documentation for reporting to the Director.
o Secure proof of employment for new hires and facilitate a smooth handoff to the
Alumni Support Associate.
o Support a culture of #HOPE4Life where program completers remain engaged
with HOPE and pay it forward when they can.
Minimum Qualifications
● At least two years of case management or workforce development experience.
● Demonstrated ability to support clients in meeting their personal goals. (This position is
measured against placement rate.)
● Excellent oral and written organizational and communication skills.
● Experience documenting interactions with clients within a 48 hour period and using a
CRM (HOPE uses Salesforce.)
● Google Suite, Zoom and Internet research proficiency.
● Ability to build rapport with a wide range of clients and practice client-centered
counseling.
● Must be a strong team player who works well independently.
● Problem solver, flexible and adaptable.
● Experience in developing processes is preferred.
● Ability to work in both the Bronx and Brooklyn offices.
Salary/Benefits
The salary range is $45,000 – $55,000, depending upon experience. HOPE provides a full
package of benefits including healthcare and dental insurance, retirement plan, competitive
vacation (plus half-day Fridays during summer which is equal to 7.5 additional vacation days),
and 12 paid holidays.