Benefits Assistant

Job Details

Description

This position reports directly to the Benefits Manager who will direct the day to day assignments and expectations of this role within the Benefits Department.  The following is an overview of the duties, which may be modified from time to time, depending on the needs of the department.

• Assists in performing the administrative operations of the various health & welfare plans. With guidance from the Benefits Manager, ensures proper and timely enrollment functions (add/change/term) for participants of the plans which includes data-entry into the applicable HRIS, monitoring daily reports and following-up with new hires, terminations, and those who experience a status change.
• Assists with notifying participants of required documentation, incomplete forms and informs them of approvals, denials, or requests for additional information.
• Liaisons between the employee and various insurance carriers for basic benefit questions and requests. Appropriately refers more complex issues to the Payroll Manager or in their absence, the HR Manager, Deputy HR Director or VP of HR.
• Answers basic employee inquiries regarding the Company’s welfare benefit plans (e.g., eligibility, forms, customer service number(s), general plan questions). Educates participants by providing clear and complete information.
• Assists with various tasks to support the Company’s annual open enrollment process as directed by the Payroll Manager and HR Manager.
• Assists with performing all administrative facets of COBRA/PFL/FMLA/WC/STD.
• Assists with processing qualified status changes for all levels of employees.
• Assists with processing payroll adjustments.
• Prepare and maintain employee benefits electronic files
• Assists the Payroll Manager with gathering information that may be required for audits
• Assists with conducting new hire orientations.
• Regularly interacts with payroll department and management staff regarding employee information and action requests
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages the Company resources responsibly.
• Complies with and understands the organization’s operation, policies and procedures.
• Performs other related duties as assigned.

Qualifications

• Knowledge of relevant computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems. Knowledge of UKG HRIS system a plus.
• Strong math aptitude
• Ability to read, interpret and follow instructions
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Experience/Education

• Bachelor’s or Associate’s degree preferred, minimum of Associates Degree or equivalent credits.
• 1 Year or more of Benefits Administration experience. Additional HR related experience a plus.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Qualifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.