Salesforce Administrator/Jr. Developer

New York, NY
Technical/specialized
Full-time
Fund for Public Health NYC
This job has been expired
Description

The Fund for Public Health in New York City, (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, effect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

PROGRAM OVERVIEW

The Bureau of Equitable Health Systems (BEHS) is a bureau in the Division for Center for Health Equity and Community Wellness at the NYC Department of Health and Mental Hygiene (DOHMH) located at 42-09 28th Street, Long Island City, NY.

Our division is devoted to strengthening the Department’s ability to strategically partner with the NYC health care system. The bureau engages primary care providers and other healthcare organizations to implement evidence-based strategies; leverage information to support planning and technical assistance for providers and payers; advance policy to close the racial equity gap for priority health outcomes; and surface opportunities where health care can influence and connect consumers to social support and address the whole person, beyond physical ailments. BEHS operates NYC REACH, helping New York City providers to implement new health care delivery models and quality initiatives, participate in payment reform programs, and connect to community and health resources to support their patients. To find out more about this ground-breaking project visit us at www.nycreach.org.

POSITION OVERVIEW

BEHS is seeking a Salesforce Administrator/Jr. Developer to work on the day-to-day management of our Salesforce instance, as well as to support future development projects with our growing CRM/Salesforce platform. As an entry-level Admin with Salesforce certifications, you will work with stakeholders to improve the experience for our customers. As a growing developer you will be looking for solutions to overcome limitations in the platform by designing lighter weight custom workarounds; but always adhering to buildouts that are maintainable and understandable.

RESPONSIBILITIES

  • Perform day-to-day Salesforce administration tasks such as responding to end user tickets, performing configuration and workflow changes, managing licenses, and assisting our team with maintenance of Flows, Apex Classes, Visual force pages, Triggers, Aura Components, Java scripts and LWC
  • Meet with project managers to resolve SFDC solutioning
  • Tackle bugs involving validation rules, access issues, duplicate record prevention, etc.
  • Review and test the stability and implementation of Salesforce changes
  • Stay up to date with releases – including those of any existing third-party application
  • Create support documentation, analyze processes, and provide training for teams
  • Assist or lead training for end users and partners
  • Design, develop, test, document, deploy, and support third-party integrations with Salesforce

QUALIFICATIONS

  • Certifications desired: SFDC Advanced Administrator, Platform Developer 1, Platform App Builder (REQUIRED: at minimum, one administration certification)
  • Bachelor’s degree in Computer Information Systems, Data Analytics, Business, or another quantitative field

OR equivalent work experience with comparable application and software development experience – this includes completed Salesforce Certifications, Salesforce Super Badges, Trailhead badges

  • Passionate about learning and growing in a Salesforce career, extensive knowledge of Salesforce.com ecosystem, and a willingness to apply that knowledge
  • Proven knowledge of out of box declarative tools, automations, and data loader
  • Knowledge of automated processes such as Workflow, Process Builder, and Flow Builder
  • Knowledge of security concepts (authentication, encryption) and Experience sites.
  • Excellent written and verbal communication skills
  • Ability to work in a highly collaborative environment with staff of varying levels of technical expertise
  • Experience with Apex, Java, JavaScript, or other programming languages including SOQL, Visual Force, LWC, and other tools is strongly preferred

SALARY AND BENEFITS

  • The salary range for this position is $65,000 – $80,000 commensurate with experience.
    Generous Paid Time Off (PTO) policy
  • Medical, dental, and life insurance with low or no employee contribution
  • A retirement savings plan with generous employer contribution
  • Flexible spending medical and commuter benefits plan
  • Meaningful work at an organization striving to advance health equity and social justice

ADDITIONAL INFORMATION

There is potential for this position to transition to DOHMH and therefore candidates must meet DOHMH eligibility requirement including NYC residency.

TO APPLY

To apply, send Resume, with Cover Letter, including how your experience relates to this position here. Applicants who best match the position needs will be contacted.

The Fund for Public Health in New York City is an Equal Opportunity Employer and encourages a diverse pool of candidates to apply.