Real Estate Operations Analyst

NYC
Technical/specialized
Full-time
Settlement Housing Fund Inc.
A pioneering not-for-profit affordable housing developer and community programs initiator in New York City, Settlement Housing Fund, Inc. has worked since 1969 to create more than 8,700 apartments through 64 affordable rental and homeownership development projects. Settlement Housing Fund presently owns and maintains 36 buildings containing 1,979 apartments in various locations, with concentrations of housing and programs in the Mt. Eden section of the Bronx, Crown Heights, Brooklyn, the Two Bridges neighborhood on the Lower East Side, as well as at other sites throughout Manhattan. We expect that our portfolio will continue to grow. Settlement Housing Fund is equally committed to bringing amenities, programs and services to communities we serve through the development and operation of affordable housing. Settlement Housing Fund is the parent organization of The Crenulated Company, LTD dba New Settlement which was created in 1989 with the acquisition of 14 abandoned buildings from the City of New York. New Settlement has evolved into a robust social service organization offering a range of community-based services in education, college access, youth development, arts, workforce development, community organizing, wellness and other key services that provide important resources to the neighborhood's youth and families. New Settlement's success has been achieved through close collaboration with a wide range of educational institutions, housing and community development organizations, businesses, youth development and social service agencies - in the neighborhood, Bronx-wide, across New York and nationally. The programs at New Settlement are supported by local, state and federal government agencies, as well as foundations, corporations, organizations and individuals.
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Description

Position Summary: The RE Operations Analyst will oversee property performance for a portfolio of SHF’s properties through comprehensive financial review, budget and capital approvals, and close working relationships with SHF’s third party property managers to ensure high-quality resident services. The RE Operations Analyst will identify and solve problems and measure progress in a variety of areas including property maintenance, financial performance, capital improvements, and reporting.

Responsibilities:

  • Analyze and track performance metrics that quantify the physical and financial health of the portfolio for use in monitoring and reporting;
  • Investigate significant performance indicators and propose strategies and solutions to improve performance;
  • Monitor real estate tax abatement submissions, utility purchasing, insurance renewals, Local Law compliance, and other strategic operations objectives;
  • Review and approve annual operating budgets prepared by third-party property managers against ownership’s asset management objectives;
  • Submit materials for approval to lenders and investors such as requests to draw from reserves, adjust rental subsidy contracts, and others;
  • Work with accounting team to coordinate annual financial audits and distribution of surplus cash;
  • Conduct semi-annual site visits to assigned properties to assess physical health and maintenance of buildings and more frequent site visits as necessary;
  • Plan and participate in town hall meetings with residents onsite;
  • Prepare communications for residents and community stakeholders including meeting agendas, letters, presentations, or other materials as needed;
  • Communicate with internal and external stakeholders to complete compliance reporting in accordance with applicable lender, investor, and governmental regulatory governance;
  • Coordinate and notify properties of upcoming governmental and other stakeholder inspections and track progress of each inspection from initial notice to completion.

Qualifications:

  • Undergraduate degree in business, finance, real estate, urban planning or related fields. Will consider alternative education pathways for candidates who have clearly demonstrated a passion for and competency in asset management, real estate, affordable housing development, and/or property management.
  • 3-5 years of experience in financial and/or operations analysis;
  • Demonstrated ability to manage a portfolio of projects, real estate preferred;
  • Familiarity with affordable housing concepts. New York City experience preferred;
  • Experience with financial reporting, analysis and modeling, including proficiency with Excel;
  • Strong organizational, financial, analytical, communication, and writing skills; detail-oriented;
  • Ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines;
  • Demonstrated track record of learning quickly and being able to work independently and with a team;
  • Demonstrated ability to take initiative, suggest new ideas and move tasks forward;
  • Professional demeanor, personable attitude, flexibility, team player;
  • Ability to conduct physical inspections (roof to cellar) in elevator and walk-up buildings;
  • Availability for local travel (within walking distance of public transit) and occasional weeknight work;
  • Ability to relate to persons of diverse backgrounds;
  • Commitment to principles of diversity, equity, and inclusion. Preference for candidates with lived experience connected to SHF’s mission;
  • Commitment to the mission of SHF.

Salary: $75-90k annually