Migrant Shelter Immigration Case Manager, Legal Services

Bronx, NY
Secretarial
Full-time
BronxWorks
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
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Description

Responsibilities

  • Under the supervision of an attorney review immigration court and other legal documents.
  • Under the supervision of an attorney assess the client’s case for possible forms of immigration relief.
  • Prepare forms and other applications to request a change of venue.
  • Accompany clients to ICE check in dates, pre-screen for eligibility for immigration benefits;
  • Assist clients to obtain the documents necessary to apply for relief, fill out appropriate forms, and follow up with clients via phone, mail and email;
  • Provide support to the immigration attorney handling more complex cases and make referrals to other legal service providers for complex cases that are beyond the scope of the program;
  • Provide referrals for wraparound services;
  • Participate in large-scale screening events and make appropriate referrals;
  • Create and maintain physical and electronic files, including managing correspondence with clients and documenting correspondence with immigration and other agencies; and
  • Manage data entry in internal and external data management systems and assist with generating reports in a timely manner; and
  • Conduct outreach to the community.

Qualifications

  • A bachelor’s degree or professional and/community experience that may be the equivalent of or a substitute for a formal bachelor’s degree;
  • Excellent and careful attention to detail;
  • Effective communications skills, including written and verbal;
  • Excellent interpersonal and organizational skills;
  • Ability and experience working with diverse individuals and communities;
  • Ability to work in a fast‐paced, high intensity environment;
  • Flexible schedule and availability for occasional weekend work;
  • Initiative and drive to learn and excel at the responsibilities described above;
  • Preferred but not required:
    • Bilingual in English and a second language;
    • Experience working as an immigration paralegal or advocate;
    • Demonstrated a commitment to social justice issues and experience working in a non-profit or community setting.
  • Authorization to work in the United States for any employer is mandatory.

Physical Requirements

  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work
  • ‘TB Test required with the first 120 days of employment’  for Shelters and Homeless Outreach programs