Community Outreach Specialist

Background
The HOPE Program is a leader among New York City job training providers, upskilling adult
jobseekers (ages 18 – 70) for a broad range of sectors, including a focus on green construction,
maintenance, infrastructure, and related careers. We work with individuals facing deep
structural barriers to employment, including histories with the criminal legal system, current
and/or past homelessness, substance abuse disorders, low educational attainment and more.
Our comprehensive approach includes classroom training, industry-recognized certifications,
digital literacy and access, financial literacy and access, mental health support, case
management, paid job training, and our signature “HOPE for Life” approach, which provides a
vital community of support throughout the lives of HOPE graduates’ careers. With measurable
outcomes among the strongest in the industry, HOPE’s impact sits at the intersection of
COVID-19 recovery, racial justice, and building a more equitable future for New York City. Our
work is best described in the words of our graduates, such as Ramon.
The Position
The Community Outreach Specialist will support our city-wide outreach and recruitment efforts.
The position will report to the Director of Recruitment and Outreach. This is a hybrid role,
working out of either HOPE’s Downtown Brooklyn (1 Smith Street) or South Bronx (1360
Garrison Avenue) office location and/or within the community at least twice weekly. The
position will require making presentations and working alongside the general public. Traveling
throughout NYC and surrounding areas is required, including the use of public transportation.
Community Outreach Specialists promote HOPE’s job readiness, green-collar, and sustainable
energy training program offerings to NYC job seekers.
*Work hours may occasionally include evening or weekend recruitment events

Responsibilities
Presentations and Community Engagement
A large percentage of this career opportunity includes, but is not limited to:
● Conducting at least 15 virtual or in-person information session presentations and/or
discussions with community partners monthly.
● Traveling citywide to attend and participate in community events and public meetings.

Full-timeCommunity Outreach Specialist

● Cultivating and maintaining relationships with referral partners that may include elected
officials’ offices, civic boards, community boards, public housing coordinators, other
community partners, and police-community affairs and community council
representatives.
Outreach Planning and Administrative Tasks
● Work with the Director to identify and conceptualize outreach campaign strategies that
meet and exceed quarterly goals.
● Prospective candidate data tracking, candidate information trend reporting, and
candidate follow up.
● Additional data gathering as requested by leadership and organizational demand.
● Cultivate relationships with job seekers and referral partners that generate candidates
applying to and enrolling in The HOPE Program.
● Assist with developing content for electronic and print communications, including social
media in partnership with the Development Department.

Salary/Benefits
The salary range is $45,000 – $55,000 and is dependent upon experience. HOPE provides a full
package of benefits including healthcare and dental insurance, retirement plan, competitive
vacation (plus half-day Fridays during summer which is equal to 7.5 additional vacation days,
and 12 paid holidays.

Minimum Qualifications
● A minimum of two years experience in community work or community-centered
activities in an area related to the duties described above.
● Strong interpersonal, customer service skills and organizational skills.
● A strong grasp of technology, Google Suite office software, and electronic data tracking
tools.
● A positive attitude and willingness to learn and grow.
● Focus on delivering high-quality work.
● Occasional evening and weekend availability.
● Excellent oral and written communication skills with strong administrative skills.
● Ability to take initiative, work within a team, and follow through independently on
required tasks.
● Ability to shift priorities, multi-task, and prioritize a high volume of initiatives.

Full-timeCommunity Outreach Specialist

Interested Candidates
Please respond to this posting, or email your cover letter, indicating what position you are
applying for and where you saw the listing, and your resume to [email protected].
Resumes unaccompanied by a cover letter will not be reviewed. No telephone calls, please.

The HOPE Program is an equal opportunity employer.
WWW.THEHOPEPROGRAM.ORG