Food Access and Agriculture Staffing Assistant

Position Summary: Reporting directly to the Greenmarket Administrative Manager, the FAA Staffing Assistant is a point of communication and coordination between Greenmarket Supervisory Staff and Field Staff. The FAA Staffing Assistant must develop familiarity with all Greenmarket Site Leads, market locations, and shift responsibilities

Responsibilities:

• Recruitment of Seasonal Field Staff
  • Assist with review of job descriptions Greenmarket Field Staff
  • Review and screen resumes to identify top candidates
  • Assist with scheduling interviews and communicating with applicants and Supervisory staff, as needed
  • Conduct candidate interviews and collaborate with the Greenmarket Administrative Manager to determine their suitability for the position
  • Collaborate closely with Greenmarket Administrative Manager and HR to finalize job offers and onboard new team members
• Staff Management Support
  • Create, maintain, and update various staffing documents, spreadsheets, and market coverage calendar as part of the day-to-day responsibilities.
  • Help facilitate successful and complete onboarding of hourly Field Staff in partnership with HR and Greenmarket Supervisory Staff
  • Point of contact for both the Supervisory Greenmarket staff and Field Staff, managing their inquiries, and offering valuable resources and support
  • Co-lead a system for prompt and accurate communication with Field Staff and Regional Managers for required training, market schedules, and market coverage needs that arise due to time-off requests or callouts sometimes on very short notice. May require on-call capacity outside of regular work hours
  • Support weekly staffing and planning meetings and be a supportive part of planning discussions for short-term and long-term staffing needs. 
  • Co-Manage weekly updates of Greenmarket field staff schedules with Greenmarket Administrative Manager
  • Collaborate with GrowNYC Food Access programs to support staffing and scheduling at FAA field sites
  • Review and approve timesheets in coordination with Greenmarket Supervisory staff and HR
  • Assist with special projects as needed. 
• Field Support
  • Be on-call to fill in as a Greenmarket Site Lead at any GrowNYC Greenmarket market site, sometimes with very short notice.
  • Establish and lead weekend on-call schedule coordination for FAA Assistant level positions. 
  • Assist with coordination of equipment drop-offs, van swaps, and other operations projects as needed.
  • Assist with training new field staff, as needed.

Qualifications:

• 1+ year of relevant work experience required 
• Excellent time management and organizational skills with the ability to juggle multiple tasks at once without missing deadlines
• Motivated self-starter who can identify problems and create systems to solve them.
• Resourceful, creative, energetic, and flexible to respond to diverse, strong personalities and daily questions that accompany operating open-air farmers markets in New York City.
• Ability to work independently, prioritize duties and multi-task to effectively support staff and maintain professional relationships with staff, farmers, and the public.
• Strong interpersonal skills
• Ability to maintain confidentiality is critical
• Superior customer service skills including ability to articulate mission to diverse customer base and resolve complaints and misunderstandings kindly and firmly
• Excellent, precise written communication skills are essential to the position
• Google Workspace, MS Office and Adobe.
• Valid NYS driver’s license, and willingness to drive cargo van or small box truck throughout NYC.

Salary: $50-53k annually