Program Assistant
Full-time
BronxWorks
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
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Description
Position Summary: BronxWorks is hiring 5 Program Assistants for the Homebase Program.
Responsibilities:
- Provide homeless prevention case management services to households in the South Bronx.
- Determine eligibility at time of intake and every 90 days thereafter until case closure
- Assess level of housing crisis and create appropriate strategy to deal with the crisis
- Assess level of risk of client entering the shelter system
- Conduct initial home visit with new clients within 10 business days after case is assigned
- Complete service plan for each client and update at a minimum of every 90 days. Service plans should be accurate, detailed, and specific. All service plans must be completed with client input
- Complete all required funder’s documentation
- Conduct Home Assessments, to ensure habitability standards are met
- Assess if financial assistance is appropriate and necessary to prevent housing instability.
- Complete a budget with each client
- Accurately complete and submit financial applications in a timely manner.
- Provide all necessary follow-up to meet agency and funder expectations to prevent shelter entry.
- Monitor and document client progress towards service plans
- Collect income documentation and proof of identification for all clients.
- Be well versed with the Housing Court process
- Understand all housing subsidies, offered within NYC
- Ensure that case records have detailed and thorough case notes
- Attend all agency and funder-required trainings.
Qualifications:
- High school diploma or equivalent credentials required, an Associates Degree preferred.
- A minimum of one year of administrative work experience preferred.
- Proficiency in English required; proficiency in a second language preferred
- Strong oral and written communication, time management and organizational skills are necessary.
- Proficiency in Microsoft Office suite and other standard business technology is required.
Salary: $40k-44K annually