Program Coordinator

Bronx, NY
Operations
Full-time
BronxWorks
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
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Description

Responsiblities:

  • Establish and monitor quality assurance of program goals in compliance with agency and contract expectations
  • Report to, and meet with, supervisor on a weekly basis.
  • Complete and submit data reports weekly and short narrative reports monthly or more frequently as required.
  • Attend internal and external agency and funder meetings.
  • Maintain staff schedule and conduct monthly staff meetings or more frequently as required.
  • Supervise staff performance, providing monthly written feedback.
  • Provide staff training on program goals and duties as well as agency expectations.
  • Provide individual, group and community presentations as assigned by the Program / Asst Department Director.
  • Provide direct services to clients, including outreach, intake, benefit enrollment, referral, advocacy, and exit summaries.
  • Monitor and document client progress toward obtaining benefits.
  • Document all interactions with, or on behalf of, clients.
  • Maintain familiarity with program resources available on- and off-site.
  • Perform additional duties as assigned.
  • Pass and maintain all training or certifications associated with the program.
  • Attend monthly Tenant association meetings.
  • Participate in community events and meetings.
  • Conduct outreach and enrollment.
  • Some meetings and conferences maybe required outside of NY
  • Evening and Weekend work hours maybe required.
  • Recruit businesses and individuals for program services.
  • Schedule appointments for services.
  • Seek out and coordinate community and outreach events for the program.
  • Maintain up to date with changes in benefits.
  • Must wear formal business attire at all times.
  • Enroll and keep all client records up to date.
  • Maintain all records confidentially.

Qualifications: 

  • Masters Preferred
  • Bachelor’s degree with a minimum of one years’ experience in social services
  • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment.

Salary: $65-65k annually