Program Director, Louis Nine House

Bronx, NY
Operations
Full-time
Neighborhood Coalition for Shelter
NCS serves New Yorkers who are struggling with homelessness, often compounded by mental illness or substance use. Established in 1982 by faith and community leaders on Manhattan’s Upper East Side, NCS was founded on the premise that homelessness is the responsibility of the entire community. Today, NCS offers an array of housing and comprehensive services, including counseling, substance abuse treatment, vocational and educational programs, and employment support. NCS also provides education to the community to enhance public awareness and understanding and participates in coalitions working with government agencies and policymakers to address homelessness. With its partners in the community, NCS’s dedicated board, staff and volunteers powerfully demonstrate what neighbors can do to reduce, prevent and ultimately end homelessness.
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Description

Positions Summary: The Program Director is responsible for providing supervision and oversight for all aspects of the operation of Louis Nine House. Utilizing an interdisciplinary team approach, ensures the coordination of vocational and support services, including case management, psychiatric, and social services and recreational activities. The Program Director collaborates with finance, property manager, clients services coordinator and facility to coordinate functions relating to the operation of the facility.

Responsibilities:

  • Supervise and oversee the integration and quality of program services for this 24-hour facility including staffing.

  • Ensure provision of on-site social service programming for residents including mechanisms that provide for residents’ input in all aspects of the program and building.

  • Monitor residential stability including timely payment of rent, apartment maintenance and compliance with lease and contract requirements.

  • Ensure quality assurance of client’s records, and all program’s data bases in accordance with professional standards and that the program is in compliance with government contracts including the timely submission of all reports.

  • Monitor progress towards achievement of performance outcomes and for continuous quality improvement.

  • Coordinate with Client Services Coordinator obtain new referrals and Supervise outreach and recruitment process for new tenants.

  • Liaison with Building Management regarding facility maintenance and tenant issues.

  • Develop program budgets with CFO and monitor expenses.

  • Represent the agency in the community, with funding agencies and participate in consortia relevant to client needs.

  • Work with Director of Human Resources and Volunteers to identify needs for volunteers.

  • Interview, hire and supervise all staff.

  • Work collaboratively with staff at all levels to ensure quality service provision and the development and improvement of team performance.

  • Proficient in AWARDS, TMS Mavens, CAPS System and

  • Other duties as assigned.

Qualifications:

  • Master’s Degree in Social Work or related field

  • At least three years progressive clinical and supervisory experience in a social service setting working with people with mental health and substance use disorders, young adults and/or at-risk youth, and have experience in a residential setting.

  • Candidate should have a strong understanding and commitment to the developmental needs of young adults, sensitivity to ethnic and cultural diversity; embrace a client-centered, housing first model as well as working from a strength-based, youth-development perspective.

  • Must have excellent written and verbal communication skills.

  • Bilingual preferred.

Salary: $70-75k annually

To apply: Submit a cover letter including salary requirements and a resume to [email protected].