HR Coordinator of HR Operations

Position Summary: Reporting to the Executive Director of Human Resources, the HR Coordinator for HR Operation supports the Office of Human Resources (OHR), the HR information systems (HRIS), HRIS entries, record-keeping, training and general HR administrative needs.

Responsibilities:

• Collaborate with OHR staff to assess and determine developmental and operational needs and opportunities for greater efficiencies.
• Collaborate with HR staff on the maintenance of OHR’s website; update or remove content and/or images; ensure web pages complies with CUNY/BCC’s standards; test and verify links are active and relevant.
• Partner with IT to create training content, prepare presentations, and facilitate workshops on, for example, technology (e.g. MS Suite, Zoom, Virtual Drop-Off, Teams, Live Chat, etc.), and records management.
• Assist in the development and maintenance of OHR’s operational manuals.
• Perform routine and scheduled checks on office equipment (Copier/Fax machine) to ensure satisfactory performance and maintenance; advise Executive Director or designee of issues, and may recommend corrective measures.
• Investigate operational and/or technological issues; diagnose and recommend corrective measures to Executive Director or their designee.
• Maintain OHR’s records (physical and electronic); ensure records are compliant with CUNY’s standards; retain or purge records per record retention guidelines; schedule and conduct record audits; arrange and ensure the proper destruction of obsolete records.
• Assist with development and maintenance of queries and reports for all personnel actions, recruitment efforts, benefits administration, and various CUNY specific analysis.
• Stay current on CUNY/BCC standards and regulations regarding technology, IT security, records management; research and recommend cost effective best practices to enhance OHR’s operations.
• Assist with the maintenance of OHR’s virtual work environment in Teams; ensure channels are properly structured and files organized in a conducive manner; help ensure permission guidelines are adhered to.
• Assist in the planning, execution and monitoring of projects and/or goals.
• Perform other duties as assigned by the Executive Director or designee.

Preferred Qualifications:

• Bachelor’s Degree required + 2 years experience
• Demonstrated experience working in the Human Resources filed with hands on involvement with information systems and HR processes.
• Experience with creating reports, analyzing data, and creating pivot charts.
• Ability to assess and diagnose operations via proven methods and best practices (e.g. Six Sigma, S.W.O.T)
• Strong acumen in various technologies for enhancing operations and records management experience.
• Proficient knowledge of Microsoft Office Suite Word, Excel, PowerPoint and Outlook.
• Excellent customer service, organizational, written, verbal, and interpersonal skills.
• Must possess a high degree of integrity relative to the security and the confidentiality of data.
• Ability to handle multiple priorities and projects and meet deadlines.
• Detail-oriented; excellent critical thinking and problem-solving skills.
• Ability to work effectively, collaboratively, and cooperatively with diverse campus community.
• Demonstrated experience working with HRMS systems such as Oracle/PeopleSoft (CUNYFirst) or similar HR systems and tools.
• Work experience with responsibility for records management and data analytics specific to HR and supervisory is a plus.

Salary: $60-70k annually