Program Specialist

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

RESPONSIBILITIES

• Conduct outreach and or establish relationships with Brokers and landlords by visiting their management offices.
• Search/secure safe, livable and affordable apartments and or rooms within the five boroughs of New York City.
• Operate BronxWorks’ vehicle, transport agency clients and conduct travel for long distances within New York City.
• Accompany clients to view apartments as needed.
• Inspect unoccupied apartments.
• Prescreen clients for supplements.
• Visit shelters and or complete field work as required.
• Refer clients to brokers and or landlords for apartments.
• Maintain clean driver’s license so that you may escort clients in company car.
• Assist clients with navigation of various housing subsidy programs (FEPS, CITYFEPS, SEPS, HPD Section 8, One Shot Deal, HRA, etc.) 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide direct services to clients, including intake, engagement, assessments, referral, service plan development, advocacy, counseling, exit summaries and follow-up.
• Monitor and document client progress toward service plan goals.
• Conduct home visits and other field work, as required.
• Document all interactions with, or on behalf of, clients.
• Provide general clerical support, including filing, faxing, word processing, typing, photocopying and sorting mail.
• Answer telephones.
• Report to, and meet with, supervisor on a monthly basis.
• Complete program reports on a monthly basis or more frequently as required.
• Assist with special projects as assigned.
• Perform additional duties as assigned.
• Work weekend and evening hours as required.

QUALIFICATIONS

• Bachelors Degree preferred
• proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
• One year experience preferred 

PHYSICAL REQUIREMENTS

• Full vaccination against COVID-19 is required.
• Ability to use a computer for prolonged periods.
• Ability to occasionally lift and/or move up to 10 pounds.
• Ability to stand, walk, or sit for long periods of time.
• Ability to bend and retrieve objects and/or documents.
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact [email protected].