Housing Specialist
Full-time
BronxWorks
BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 37 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
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Description
Qualifications
- Bachelors degree
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
- One year experience preferred
Essential Duties and Responsibilities
- Provide direct services to clients, including intake, engagement, housing assessment
- Manage a case load
- Monitor and document client progress toward permanent housing goals
- Document all interactions with, or on behalf of, clients
- Maintain familiarity with program resources available on- and off-site
- Conduct regular case conferences with clients and service providers as required
- Complete program reports on a monthly basis, or more frequently as required
- Report to, and meet with, supervisor on a monthly basis
- Conduct on-site home visits and other field work, as required
- Conduct housing groups for clients
- Perform additional duties as assigned
Program Specific Responsibilities
- Responsible for knowing all forms of housing subsidies.
- Responsible for making sure clients fill out housing applications correctly.
- Responsible for developing and maintaining housing resources.
- Responsible for keeping up with all new subsidized housing programs mandates.
- Responsible for completing monthly reports for agency and DHS.
- Participate in both in-house and off-site training to enhance their skills and effectiveness.
- Responsible for meeting with staff on a regular basis to discuss any problems.
Skills/Abilities
- Excellent communication and interpersonal skills
- Good writing skills
- Ability to use a computer for prolonged periods
- Ability to occasionally lift and/or move up to 10 pounds
- Ability to stand, walk, or sit for long periods of time
- Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork
- Ability to bend and retrieve objects and/or documents
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work