Resident Aide: NCIS Scholars: LIC

New York
Social work
Part-time
Neighborhood Coalition for Shelter
NCS serves New Yorkers who are struggling with homelessness, often compounded by mental illness or substance use. Established in 1982 by faith and community leaders on Manhattan’s Upper East Side, NCS was founded on the premise that homelessness is the responsibility of the entire community. Today, NCS offers an array of housing and comprehensive services, including counseling, substance abuse treatment, vocational and educational programs, and employment support. NCS also provides education to the community to enhance public awareness and understanding and participates in coalitions working with government agencies and policymakers to address homelessness. With its partners in the community, NCS’s dedicated board, staff and volunteers powerfully demonstrate what neighbors can do to reduce, prevent and ultimately end homelessness.
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Description

BASIC FUNCTION: The Resident Aide fosters an environment that contributes to the students’ overall academic, personal, physical, cultural, and social development. They reside in the Student Residence and help ensure the safety and security of student residents and their compliance with program and building rules. They work Wednesday through Sunday, totaling 30 hours per week, and provide on-call support and respond to emergencies when other staff are not on-site at the NCS Student Residence.

RESPONSIBILITIES:

  • Assist new residents with becoming acclimated to the environment of the residence.
  • Foster an environment that promotes learning, development, and academic success and meets the needs and concerns of diverse students.
  • Be present on-site nightly and on-call to respond to emergencies
  • Monitor resident activity and ensure that they and their guests follow the rules of the Student Residence.
  • Make occasional rounds of the entire residence and units to ensure that rules and regulations are being followed and address those issues when it is appropriate.
  • Document, report, and address issues that arise between residents.
  • Provide appropriate interventions between residents and manage crises that may arise during their shift.
  • Document information for placement in resident’s files.
  • Participate in staff and community meetings as necessary.
  • Work cooperatively with staff at all levels to ensure quality service provision.
  • Work with Program Director to convey and address safety concerns.
  • Other duties as assigned.

QUALIFICATIONS:

  • Current graduate student preferred. Will consider upper-class undergraduate student.
  • Prior experience in a social service environment, ideally with individuals who have experienced homelessness, mental health issues and/or substance use issues is desirable.
  • Good computer skills required particularly with Microsoft Office; AWARDS experience is a plus.
  • Bi-lingual (Spanish) a plus.

COMPENSATION

  • Compensation includes housing and a $17,000 annual stipend.

PHYSICAL REQUIREMENTS:

  • Regularly required to use near sight vision to operate a computer.
  • Regularly required to use routine office equipment including a computer and a telephone.
  • Ability to lift up to 25 lbs.