HR Manager
Full-time
The HOPE Program
The HOPE Program is a leader among New York City job training providers, upskilling adult jobseekers (ages 18 - 70) for a broad range of sectors, including a focus on green construction, maintenance, infrastructure and related careers. We work with individuals facing deep structural barriers to employment, including histories with the criminal legal system, current and/or past homelessness, substance abuse disorders, low educational attainment and more. Our comprehensive approach includes classroom training, industry-recognized certifications, digital literacy and access, financial literacy and access, mental health support, case management, paid job training, and our signature “HOPE for Life” approach, which provides a vital community of support throughout the lives of HOPE graduates’ careers. With measurable outcomes among the strongest in the industry, HOPE’s impact sits at the intersection of COVID-19 recovery, racial justice, and building a more equitable future for New York City.
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Description
The Position
HOPE is seeking an HR manager who will further drive HOPE’s focus on its biggest asset, its staff. The position reports to the Chief Financial & Operations Officer and will supervise and support an HR Administrator. This is a hybrid position, based at either of HOPE’s locations: Downtown Brooklyn (1 Smith Street) or the South Bronx (1360 Garrison Avenue).
Responsibilities
The HR Manager oversees all human resources activities within HOPE and serves as a strategic HR business partner to the executive team members in the development of an excellent workforce. They will assist in developing a staff-oriented company culture that emphasizes quality, continuous improvement, and high performance. Functions include but are not limited to:
- Create and update organization policies and procedures related to HR matters in accordance with relevant laws, ensure compliance with those policies
- Stay current on all employment law/regulations
- Develop a strong hiring pipeline, upkeep job descriptions, help post and pre-screen potential new staff
- Conduct ongoing research on best sites and platforms (based on specific openings) to attract most diverse and qualified candidates
- Participate in interviewing and facilitation of communication between HOPE and potential candidates, provide onboarding training for new hires
- Research, propose and lead staff development opportunities
- Spearhead the performance evaluation process, provide critical and effective feedback to staff, managers, and executive team to improve individual and team performance
- Review and recommend compensation strategies within the organization’s philosophies and strategies for new hires, promotions, transfers and equity/merit adjustments
- Manage, advise and execute all HOPE benefits/compensation packages
- Provide direct access to problem solving for staff, facilitate conflict resolution
- Oversee the payroll process
- Participate in DEIA and lead HR related diversity, equity & inclusion initiatives
- Assume HR Administrator’s responsibilities in their absence
Minimum Qualifications
- Critical Thinking: Able to understand needs of staff who come to them in crisis, solution oriented
- Attentive to detail, asks clarifying questions to ensure concise record keeping.
- A good listener and effective speaker, able to establish rapport and trust with the HOPE staff within a short period of time
- Able to tailor training methods to different ways people across the organization learn.
- Demonstrated ability to engage with staff effectively
- Demonstrated experience in working alongside executive leadership
- Proactive self-starter with ability to work efficiently in a fast-paced environment
- Team player who is able to work independently with minimal supervision
- Flexibility and ability to prioritize
- Ability to handle confidential information with high level of discretion and sensitivity
- College degree and minimum of 3 years of experience in HR, ideally in a not-for-profit organization