Senior Student Advocate

Phipps Neighborhoods
This job has been expired

About Phipps Neighborhoods:

Phipps Neighborhoods helps children, youth, and families in low-income communities rise above poverty. We work in South Bronx neighborhoods where we can address the greatest barriers to lasting success through education and career programs, and access to community resources.

We are dedicated to our neighborhoods for the long term, supporting individuals and families as they establish self-sufficiency. Our services create opportunities for people to thrive in every aspect of their lives.

Position Summary:

The Senior Student Advocate will be responsible to work with the student and families in supporting the student to achieve their best in both academic and non-academic environments. The Senior Student Advocate is responsible for working with both students and families to address social and emotional needs, assisting in identifying attendance and academic concerns and setting goals. The Senior Student Advocate will work with school and site staff to create and develop a healthy partnership between the families, school and Phipps Neighborhoods. If needed, the Senior Student Advocate will refer participants to additional resources and services either, through Phipps, the school or an external organization.

Phipps Neighborhoods seeks full-time Senior Student Advocates to fill positions at varying worksites in the Bronx.  Work schedule is Monday to Friday, 35 hours per week and hours are based on worksite needs.

Responsibilities include:

Please note that Phipps Houses and its related entities along with Phipps Neighborhoods, Inc. has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, all employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

  • Maintain a caseload of students/families for ongoing outreach
  • Conduct intake interviews and ongoing assessments of youth & families
  • Conduct regular home visits for youth and families
  • Make regular contact with youth and families in and out of school
  • Provide goal oriented case management to designated caseload
  • Conduct mediations between student and/or families
  • Provide ongoing attendance outreach to identified families
  • Make and monitor referrals for students/families as deemed necessary
  • Utilize a restorative practice approach
  • Provide crisis intervention
  • Document progress made with students/families in a timely manner
  • Build relationships with students, staff & CBO partners
  • Support Expanded Learning Time activities for the school
  • Assist in facilitation of Extended Day Programming
  • Provide classroom support as deemed appropriate
  • Regularly attend school meetings in regards to students on caseload
  • Conduct groups with students to address social/emotional growth
  • Provide students with support for attendance, academics & extended day learning
  • Integrate into the daily functioning of the school
  • Participate in school & community wide initiatives
  • Participate in school/CBO team meetings
  • Provide support to achievement Specialist
  • Other duties as assigned by Community School Director


  • Bachelors
  • Minimum of 2-3 years of experience in youth development
  • Experience working with urban youth in low-income communities
  • Ability to maintain written documentation
  • Flexibility
  • Excellent oral and written communication skills and computer literacy
  • Enthusiasm, creativity and initiative
  • A sense of humor and a sense of urgency
  • Ability to work on multiple projects at one time
  • Ability to complete work in a fast paced/high demand environment
  • Bilingual (Spanish), preferred 
  • Experience using student data to guide practice, preferred 


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to bend, stoop, and kneel. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.


  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.



PreferredCreative Intermediate

Computer Literacy Intermediate

Flexible Intermediate

Verbal Communication Intermediate

Written Communication Intermediate



Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group



Bachelors or better in General Studies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)