Senior Program Manager, Commercial Revitalization
The Women’s Housing and Economic Development Corporation (WHEDco) is a community development
organization founded on the radically simple idea that all people deserve healthy, vibrant communities.
We build award-winning, sustainable, affordable homes – but our work is not over when our buildings
are complete. WHEDco believes that to be successful, affordable housing must be anchored in strong
communities that residents can be proud of. WHEDco’s mission is to give the South Bronx access to all
the resources that create thriving neighborhoods – from high-quality early education and after-school
programs, to fresh, healthy food, cultural programming, and economic opportunity. See
www.whedco.org for more information.
WHEDco seeks a dynamic Senior Program Manager to join its Community Development Department.
The Community Development Department engages in neighborhood advocacy and planning,
commercial revitalization, expansion of green, mixed-use developments, and creative place-affirming
initiatives, to build more equitable spaces and communities where people, arts, and the economy thrive.
The Senior Program Manager will help coordinate WHEDco’s neighborhood revitalization efforts in the
communities surrounding WHEDco’s buildings in the Bronx, with a focus on the Crotona East/Morrisania
area around our Intervale Green mixed use affordable development.
Primary responsibilities include:
Commercial Revitalization & Economic Inclusion: Co-develop, design and deliver neighborhood
economy-supporting programs and services, including a three-year Neighborhood 360° commercial
revitalization grant funded by the NYC Department of Small Businesses Services (SBS). Plan, develop,
implement and/or evaluate projects to respond to needs identified in the area’s Commercial District
Needs Assessment around Southern Boulevard, including cleanliness and beautification, small
business support and retention for businesses to adapt and grow, district marketing to engage more
local shoppers, and merchant organizing. Leverage project management and data tools (Salesforce,
etc.) to manage, monitor and measure program metrics and impact. Engage in professional
development, networking and knowledge-sharing as a member of the city’s cohort of Neighborhood
360° program managers dedicated to executing commercial revitalization programs across NYC.
Communications and Reporting: Develop and share communication materials highlighting services
and events for local businesses, residents and other stakeholders online, on social media and in print,
using Canva, Adobe or other graphic design tools. Facilitate conversations that engage stakeholders
on the opportunities, issues and projects impacting the Southern Boulevard corridor. Help report on
program outcomes for quality improvement, partner and funder communications and media
requests. Connect local stakeholders to additional economic development resources offered by the
City of New York. Become a local thought leader who is deeply versed in the neighborhood’s history
and context, driving economic equity and justice in underserved communities of color.
Collaboration and Innovation: Coordinate, host and/or participate in local meetings and events,
including community board, precinct council, school and cultural events and more, to engage
community groups, residents, elected officials, business owners, clergy, young people and other
stakeholders in commercial corridor efforts. Identify opportunities that leverage area strengths and
bridge gaps for area stakeholders, especially given impacts of historic disinvestment, real estate
pressures and the pandemic. Liaise and advocate with multiple City agencies including SBS, DOT,
NYPD, DSNY, and DCWP to leverage additional attention, resources and support for program
initiatives. Build strong partnerships and relationships with community members, partners and
agencies, across sectors and coalitions, to build community power and spur change in areas of
identified need, in order to meet program and neighborhood goals.
- College degree and minimum of 5 years of relevant experience in community development, commercial revitalization, small business development, and/or community planning/policy.
- Committed to engaging and serving multi-ethnic communities that are majority immigrant or BIPOC.
- Demonstrate a passion for creating and maintaining strong, vibrant neighborhoods and corridors.
- Proficiency in Spanish required. Arabic, Asian and/or African languages a plus.
- Skilled in MS Office.
- Adept with social media.
- Graphic design, web design, or GIS a plus.
- Strong aptitude for interpreting data and data trends. Experience with Salesforce desired.
- Motivated, creative, and resourceful team-player who takes initiative, works efficiently and with accuracy, and follows-through.
- Excellent project or contract management experience: ability to coordinate and manage multiple tasks simultaneously within deadlines.
- Exceptional communication skills for timely and clear reporting, presentations and customer service.
- Self-directed with strong sense of accountability and good judgment. Sense of humor a plus.
- Willing and able to work effectively and collegially hybrid (remote/in-person).
- Available evenings and/or weekends for site visits, events, meetings, etc. as needed to fulfill duties.
Must be willing and able to work a hybrid remote/in-office schedule to start, and work a fuller in-office schedule as needed.
NOTE: All new hires must provide proof of having received at least one dose of a U.S. Food and Drug
Administration (“FDA”) authorized COVID-19 vaccine by their first day of employment, and proof of
full vaccination within 30 calendar days.
WHEDco offers a generous paid time off policy and a comprehensive benefits package, including
medical, dental and vision plans.
TO APPLY: please email your résumé and cover letter to firstname.lastname@example.org, with SENIOR
PROGRAM MANAGER in the subject line.
Our Commitment to Diversity, Equity, Inclusion and Interdependence (DEI)
WHEDco represents our commitment to diversity, equity, inclusion and interdependence in our work
supporting Bronx families, our employment practices and our respect for each other. We stand firm as
an organization in our support of equality and justice. We reject and disavow false narratives of
criminality, otherness, poverty, and marginality that are used historically to subjugate Black, Indigenous,
People of Color (BIPOC) and other underrepresented and oppressed groups in the communities we
serve. Our strength is rooted in our diversity, in how we celebrate and value our differences as much as
the things we share in common. WHEDco’s commitment is to build safe, supportive places and spaces
for staff and community members where racism and discrimination are not tolerated.
WHEDco affords all qualified applicants equal employment opportunities without discrimination
because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age,
disability, predisposing genetic characteristic, marital status or domestic violence victim status, or any
other category protected by law. WHEDco follows the requirements of the New York Human Rights Law
with regard to non-discrimination on the basis of prior criminal conviction and prior arrest.