Referrals Associate

Position Summary:

The Referrals Associate is a position that specializes in patient information management for Urban Health Plan. This position is based out of the Bronx and requires a full-time commitment from Monday to Friday 8:00 am to 5:00 pm with some Saturday shifts as needed. Candidates must be familiar with medical terminology and processes related to insurance verification. 

Candidates must be open and available to working hybrid, working two days onsite and three days from home. 

Minimum Qualifications

• High School Diploma required
• 1 year of related experience in health care field with understanding of medical terminology and coding required.
• Comfortability working in an environment with high volume of calls. 
• Bilingual Spanish/English required. 
• Certified in ICD-10 Coding, a plus.
• Microsoft Office Proficient

Key Duties:

• Inputs high volume of patient information and ancillary referrals for appointments via phone and fax.
• Reviews patient information for type of specialty, referral reason, ICD-10 diagnosis, medications, etc.
• Seeks prior authorization from patient insurance carriers.
• Responds in a timely manner to patient requests for information.  
• Ensures ongoing compliance with confidentiality standards.
• Contacts external specialists and makes appointments for the patient. 

About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 40 years ago. That tradition continues today by promoting excellence in everything that we do.  

Benefits Include:

• Fully funded Health Insurance for yourself
• 73.5% funded Health Insurance for your family
• Dental Insurance
• $50,000 term life Insurance
• 401(k) Retirement Savings (including annual UHP Contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).

UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.