Program Assistant


Salary Range:$15.00 To 20.00 Hourly

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring 1 Program Assistant for The Brook Housing Program


Our part-time Program Assistant is primarily responsible for monitoring our Computer Lab and offering residents assistance with trouble shooting computer issues and providing basic computer support (Setting up Emails, Social Media Accounts ect. This a is a great opportunity for College Students and for Individuals seeking flexible hours and opportunities to be exposed to Social Services in a Supportive Housing environment. The Program Assistant is also responsible for assisting with other tasks as needed to help support the program. These tasks can include front desk coverage, managing client traffic, client field escorts as needed and assisting with program supply inventory. The Program Specialist will work closely with the Tenant Services Coordinator and other Program Staff. Some evenings and weekends required. Spanish Bilingual preferred but not required.

  • Responsible for monitoring the Computer Lab
  • Manage Data on Tenant Computer usage.
  • Complete weekly summary reports of Lab and Tenant Services activities
  • Help Clients improve their computer skills.
  • Trouble shooting computer issues.
  • Liaison with our IT Department as needed.
  • Maintain Computer Lab supplies in stock (Paper, Ink)
  • Providing basic computer support (Setting up Emails, Social Media Accounts
  • Maintain Sign-In log for Computer Lab
  • Other duties as assigned


  • High School Diploma or higher
  • Experience with service population
  • Engaging personality and detail-orientated skills are essential.
  • Spanish language proficiency preferred but not required.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.


  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact