Outreach Specialist (3748)


Position summary: BronxWorks is hiring 4 Outreach Specialists for the SOS-CTI program. The SOS teams will continue to follow participants for several months after housing placement to ensure their stability, independence, and wellbeing in their new community. On job training and regular learning collaboratives will be available to enhance the Outreach Specialist’s professional development.


  • Participate in persistent and assertive community outreach and engagement on the streets and subways as part of a multidisciplinary team
  • Engage and build rapport with chronically street homeless individuals in the Bronx; develop goals and service plans that help them improve their daily living skills
  • Drive agency vehicles for mobile outreach work and to transport clients
  • Support licensed clinicians with mobile medical outreach
  • Maintain familiarity with social services and resources available within the agency and in the community
  • Provide referrals and direct assistance to support clients in accessing mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing
  • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals
  • Perform additional duties as assigned


  • High school diploma or equivalent
  • New York State Certified Peer Specialist preferred; comparable training in peer advocacy required
  • Prior experience working with homeless and/or precariously housed populations preferred, but not required
  • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points
  • Bilingual/multilingual preferred, but not required
  • Proficiency with computers, common office equipment, and basic typing skills
  • Strong interpersonal communication

Salary: $40-44k annually