Housing Specialist

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BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

BronxWorks is hiring one (1) Housing Specialist for HUD Scattered Site Supportive Housing Program.


  • Provide direct services to clients, including intake, engagement, housing assessment 
  • Manage a caseload
  • Document all interactions with, or on behalf of, clients
  • Maintain familiarity with program resources available on- and off-site
  • Conduct regular case conferences with clients and service providers as required
  • Complete program reports on a monthly basis, or more frequently as required
  • Report to, and meet with, supervisor on a monthly basis
  • Conduct on-site home visits and other field work, as required
  • Perform additional duties as assigned


  • Bachelors degree
  • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment 
  • One year experience preferred 


  • Maintain familiarity of all HUD requirements and procedures 
  • Ensure that program documents and reports meet HUD standards 
  • Verify accuracy of HMIS-related data entered into program database on an ongoing basis. 
  • Work with the Program Director to ensure that the monthly HMIS upload is accurate and completed on time 
  •  Develop written and electronic materials for the program as needed 
  • Remain current on updated CoC/HUD requirements when released/announced 
  • Perform additional administrative duties as assigned 
  • Observe client database managerial reports on a regular basis 
  • Report to the Program Director any issues with client records, including but not limited to, overdue service plans, contact lapses, poor or missing progress notes, and any staff malfeasance. 
  • Collect and analyze direct client feedback to help gauge program performance. 
  • Maintain a secure, organized and accessible archive of program data. 
  • Report suspected employee malfeasance directly to the General Counsel. 


  • Excellent communication and interpersonal skills
  • Good writing skills
  • Ability to use a computer for prolonged periods
  • Ability to occasionally lift and/or move up to 10 pounds
  • Ability to stand, walk, or sit for long periods of time
  • Ability to climb five flights of stairs, if required, to conduct home visits and/or fieldwork
  • Ability to bend and retrieve objects and/or documents
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation 
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

Background Information on the BronxWorks and Office/Program:

BronxWorks is a Bronx-based settlement house dedicated to improving the well-being of low-income communities. Each year, BronxWorks offers programs for more than 25,000 children, adults and senior citizens, including the homeless, people affected by HIV/AIDS, immigrants, and residents entering the workforce.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process.