Bilingual Spanish/English Case Manager

Sunnyside Community Services
This job has been expired

The Case Manager helps impaired elderly people maintain independent living by linking them to community resources and home services, and assisting them in obtaining benefits and entitlements. The Case Manager works with clients and their families to formulate appropriate care plans, maintaining contact by phone and through home visits. 


  • Screens all requests for services, determining clients’ eligibility and providing information and referrals. 
  • Conducts home assessments to determine living conditions; functional limitations; need for home care, medical care, socialization, and counseling; financial status as relates to eligibility for entitlements/benefits; and plan of care/agreement for home services. 
  • Maintains contact with clients, caregivers, and families, staying abreast of any changes in clients’ status or need for further immediate intervention. 
  • Advocates for clients regarding benefits/entitlements/medical care. 
  • Refers clients to emergency community services such as mental health (Mobile Crisis) and/or Adult Protective Services when necessary. 
  • Develops and maintains contact with community/government agencies. 
  • Maintains statistics, including written records of contacts with clients.  
  • Participates in educational trainings and conferences. 
  • Conducts intakes by phone or in person on a weekly basis. 
  • Maintains client and agency confidentiality. 
  • Other duties as assigned. 

Physical Requirements 
Bending, sitting, stooping, standing, and walking up and down stairs. 

Working Environment 
Office setting. Field visits with potential exposure to client illnesses. 


  • Bachelor’s or master’s degree in social work. 
  • Two years of experience in the human services field.  
  • A valid driver’s license with access to a car would be helpful.  

Benefits Package 

  • Comprehensive medical, dental, and vision insurance 
  • 403(b) retirement plan with employer contribution  
  • Flexible spending account and transit checks  
  • Employee Assistance Program  
  • 12 paid holidays  
  • One sick day per month 
  • 18 vacation days per year 
  • Five personal/floating days per year 
  • Life insurance  
  • Long-term disability 

How to Apply 
Send cover letter and resume to Please indicate “Bilingual Case Manager – Your Name” in the email subject line. 

Please Note: If hired, Sunnyside Community Services requires proof of vaccination as a condition of employment. 

Sunnyside Community Services is an Equal Opportunity/Affirmative Action Employer